About Modern Telecom
Modern Telecom, founded in 2011, helps businesses advance their telecommunication systems by combining mobility, online control, infinite and immediate scalability, increased reliability and all at a reduced cost. We do this by removing the dusty equipment in your server room and instead giving you access to a world-class hosted PBX in the cloud. The concept of cloud computing is that all the back-end hardware stuff is hosted in our super-secure data centre. It sounds complicated, but in reality you’re looking at saving space, time, resources, insurance, and effort. With your traditional phone system, you’re held hostage by the threat of hardware failure, power surges, upgrade downtimes, technician call-out fees, and more. With Modern Telecom's hosted service we take care of everything for you - and we mean everything!
Why Modern Telecom
Why We Do All These Things For YouBecause we believe it is our responsibility to earn your business every day.
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Founders PromiseWe won’t take your business for granted by committing you to contracts, cancellation fees, misleading billing and nonsensical invoices. We won’t waste your valuable time with tier 1 support. We only have level 2 technicians who know how to troubleshoot and fix problems quickly because we value your time as much as we do our own. We honor your choice to do business with us and know that it means you place service, professionalism and integrity values above all else.
A bit about me: I have built several successful IT centric businesses or incorporated IT principles into businesses I have built and then sold including hotel and restaurant, numerous retail operations, a large security contracting business and more. I've been the customer many times over and will relate what I know about running businesses to helping you succeed at running yours. ~ Arie Pekar, Founder |
Benefits
Contain Capital CostsHigh quality, well implemented VOIP services shield you from having to buy and maintain pricey telecommunications systems and other equipment.
Stay Connected AnywhereTake your business anywhere by “hot desking.” Use your desk phone from any location. Just plug it into an internet connection and you are ready to be reached at your regular number no matter where you are in the world.
Email NotificationsStop dialing in to see what calls you missed. Your voicemail and missed calls can be emailed directly to your smartphone with a time/date and caller ID and even a text transcription.
Flat Rate BillingBudget your phone bill years in advance now with no surprises. Long distance calls anywhere in Canada and to the USA are included in our standard flat rate billing. You don’t even need to dial a 1 before any of your numbers any longer.
HIPAA Compliant
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Online Portal, Desktop and Smartphone appsAccess our online portal to make and receive phone calls, change your extension’s behaviour, set an out of office message, review your call history, listen to your voicemails or even a previously recorded conversation.
Cell Phone LinkingYour office extension can ring on your cell phone and office phone at the same time allowing you the freedom to answer from either device. You can even seamlessly transfer calls between your cell phone to your desk phone.
SMS Text MessagingSend and receive SMS text messages from your work phone lines just like you are used to doing on your cell phone through our easy to use web portal.
Conference Server IncludedWe include our advanced conference server system for all our customers at no additional charge, you even use your own phone number to host your conferences for an unlimited number of participants.
Microsoft Teams Integration
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