Why Modern Telecom?
Why Do We Do All These Things For You?
Because we believe it is our responsibility to earn your business every day.
We won’t take your business for granted by committing you to contracts, cancellation fees, misleading billing and nonsensical invoices. We won’t waste your valuable time with tier 1 support. We only have level 2 technicians who know how to troubleshoot and fix problems quickly because we value your time as much as we do our own. We honor your choice to do business with us and know that it means you place service, professionalism and integrity values above all else.
A bit about me: I have built several successful IT centric businesses or incorporated IT principles into businesses I have built and then sold including hotel and restaurant, numerous retail operations, a large security contracting business and more. I've been the customer many times over and will relate what I know about running businesses to helping you succeed at running yours. ~ Arie Pekar, Founder
Contain Capital Costs
High quality, well implemented VOIP services shield you from having to buy and maintain pricey telecommunications systems and other equipment.
Stay Connected Anywhere
Take your business anywhere by “hot desking.” Use your desk phone from any location. Just plug it into an internet connection and you are ready to be reached at your regular number no matter where you are in the world.
Stop dialing in to see what calls you missed. Your voicemail and missed calls can be emailed directly to your smartphone with a time/date and caller ID and even a text transcription.
Flat Rate Billing
Budget your phone bill years in advance now with no surprises. Long distance calls anywhere in Canada and to the USA are included in our standard flat rate billing. You don’t even need to dial a 1 before any of your numbers any longer.
Online Portal, Desktop and Smartphone apps
Access our online portal to make and receive phone calls, change your extension’s behaviour, set an out of office message, review your call history, listen to your voicemails or even a previously recorded conversation.
Cell Phone Linking
Your office extension can ring on your cell phone and office phone at the same time allowing you the freedom to answer from either device. You can even seamlessly transfer calls between your cell phone to your desk phone.
SMS Text Messaging
Send and receive SMS text messages from your work phone lines just like you are used to doing on your cell phone through our easy to use web portal.
Conference Server Included
We include our advanced conference server system for all our customers at no additional charge, you even use your own phone number to host your conferences for an unlimited number of participants.
Microsoft Teams Integration