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Network Support Tools

12/5/2023

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This application will test your network configuration to ensure that it is optimally set up for VOIP to correctly traverse firewalls and other network settings.

sipalg_checker.exe
File Size: 2925 kb
File Type: exe
Download File

This application will scan for all devices on your network. See used IPs and the associated devices. 

ipscan.exe
File Size: 8799 kb
File Type: exe
Download File

This application will  find out if there are more than one DHCP server on your network. This is a common issue which affects network devices. Using this software will allow you to find if there are rogue servers that need to be removed from the network.
dhcpexplorer.exe
File Size: 528 kb
File Type: exe
Download File


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Zoiper

11/11/2021

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Modern Telecom is pleased to be partnering with Zoiper http://www.zoiper.com
Zoiper is a soft phone company making android, ios and desktop applications for use with our platform.  
If you would like to use the Zoiper Mobile app on your smartphone, please see our 1 minute installation video here: https://youtu.be/Yyn7X4hE62k then select one of the links below to download the app to your phone.
·  Google Play: https://play.google.com/store/apps/details?id=com.zoiper.android.app
·  Apple Store: https://apps.apple.com/us/app/zoiper-lite-voip-soft-phone/id438949960

To make the setup experience easier - you may contact our helpdesk to request a QR code be emailed to you and then after Zoiper is installed you can simply scan the QR code we will email you using the camera on your smartphone instead of having to type your username and password.  
ZoiPer Bug:
The default DTMF Style setting don't allow for touch tones to work through the app, so if you find yourself needing to use touch tone digits (called DTMF) during a phone call to interact with auto attendant menus then you will need to change this setting from within ZoiPer once its installed.  Navigate through the following menus from within the app to change the DTMF style from "Symbolic " to "Inband". 

Settings > Accounts > Modern Telecom > Features > DTMF Style > Inband

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Softphone Applications

2/12/2020

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The Vodia Desktop Softphone App can be used to make and receive VoIP phone calls directly from your computer.    For a tutorial on how to use the app, please click HERE. 

Note:  if you have Google Chrome browser installed on your computer then you do not need to install this softphone as our web portal will launch a WebRTC version of this app directly within Chrome Browser  and it is  identical  to this app.     For the link, username and password to our web portal, please call or email our service department and request a "welcome email" . If you still choose to install the desktop app onto your computer, please select  your operating system version below.  
Latest Win 10 Version From Microsoft Store
Win 7 version for older computers Download
Latest Mac OS Version From Apple Store
Latest iPhone version from Apple Store
Linux OS Download
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Latest Android Version from Google Store
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